Some systems are experiencing issues

Past Incidents

11th September 2025

Issue: Channel Sony, AXN, WARNER and CNN International

Dear Customers, we are currently experiencing some technical issues with Sony, AXN, WARNER, CNN International feeds at this time and our team is working diligently to resolve them as soon as possible. We will continue to provide updates until the channels have been restored to normal operations. We are truly sorry for any inconvenience caused. Thank you for your patience.

  • Please note channels have been restored.

  • 10th September 2025

    No incidents reported

    9th September 2025

    No incidents reported

    8th September 2025

    Issue: Channel SOAC, Hillsong, TBN, SmileTV and Positiv are Down

    Dear Customers, we are currently experiencing some technical issues with SOAC, Hillsong, TBN, SmileTV and Positiv feeds at this time and our team is working diligently to resolve them as soon as possible. We do not currently have an estimated time for recovery. We will continue to provide updates until the channels have been restored to normal operations. We are truly sorry for any inconvenience caused. Thank you for your patience.

  • Please note these channels have been restored.

  • 7th September 2025

    No incidents reported

    6th September 2025

    No incidents reported

    5th September 2025

    No incidents reported

    4th September 2025

    SOAC, Hillsong, TBN, SmileTV and Positiv

    Dear Customers, we are currently experiencing some technical issues with SOAC, Hillsong, TBN, SmileTV and Positiv feeds at this time and our team is working diligently to resolve them as soon as possible. We currently do not have an estimated time to resolve this issue. We will continue to provide updates until the channels have been restored to normal operations. We are truly sorry for any inconvenience caused. Thank you for your patience.

  • Please note that these channels have been restored.